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Frequently asked questions

Does the alarm react to pets?


No the alarm will not react to pets with a weight up to 20 kg and a height up to 15 cm.




How do I install the Ajax app?


Click here for a quick guide to install the Ajax app. The alarm is compatible with Android and IOS. Click here for an easy guide to setup your Ajax app.




Can you see who deactived the alarm?


Yes, with the KeyPad you are able to install different codes for different people so you can easily see who actives and deavtices the alarm from the Ajax app.




Do I need a ReX for the alarm to work?


No you do not need a ReX for the alarm to work. The ReX can be used as an extension for your Hub (or HubPlus) to give your Hub a wider range.





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